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Content Pillars & Voice Guide

Strategic content categories and tone guidelines

DaisyAI Content Pillars

The Five Pillars

1. UM Industry Pain (um-industry-pain)

Focus: Problems in utilization management that DaisyAI solves

Topics:

  • Prior auth delays and patient outcomes
  • UR nurse burnout and turnover
  • Manual chart review inefficiency (20-30 min per case)
  • Payer-provider friction
  • Regulatory burden (CMS rules, state mandates)
  • Appeal rates and denials

Voice: Empathetic, insider knowledge, "I've seen this firsthand"


2. AI in Healthcare (ai-in-healthcare)

Focus: How AI transforms clinical workflows responsibly

Topics:

  • Human-in-the-loop design philosophy
  • Why we don't replace clinicians
  • HIPAA compliance for AI systems
  • Accuracy vs speed tradeoffs
  • Trust and transparency in AI
  • Structured output over black-box LLMs
  • Citation-backed determinations

Voice: Thoughtful, balanced, technically credible


3. Product/Demo (product-demo)

Focus: DaisyAI features, wins, and capabilities

Topics:

  • 7 specialized AI agents
  • Document processing demos
  • Workflow improvements
  • Time savings (20-30 min → 2 min per case)
  • Feature launches
  • Customer success (anonymized)

Voice: Confident but not salesy, show don't tell


4. Founder Journey (founder-journey)

Focus: Building a healthtech startup authentically

Topics:

  • Lessons learned
  • Technical decisions and pivots
  • Fundraising stories
  • Team building
  • Personal reflections on healthcare
  • Why we started DaisyAI

Voice: Vulnerable, honest, relatable


5. Research/Data (research-data)

Focus: Industry data, studies, and original insights

Topics:

  • UM industry statistics
  • AI benchmark results
  • Policy analysis (CMS, state regulations)
  • Market trends
  • Academic research summaries
  • Our own accuracy/performance data

Voice: Authoritative, data-driven, educational


Voice Guidelines

Overall Tone

Professional, direct, founder-authentic

Do

  • Write like explaining to a smart colleague
  • Use specific numbers and examples
  • Acknowledge complexity and tradeoffs
  • Share genuine insights, not platitudes
  • Be opinionated when you have conviction

Don't

  • Corporate jargon or buzzwords
  • Overpromise or hype
  • Sound like a press release
  • Be preachy or self-congratulatory
  • Generic AI excitement without substance

Platform Adjustments

Twitter:

  • Punchy, hook-first
  • Thread-friendly (break up longer takes)
  • Hot takes welcome
  • Engage with replies

LinkedIn:

  • Professional narrative
  • Industry context matters
  • Can be longer/more nuanced
  • First line is critical (before "see more")

Substack:

  • Deep dives, longer form
  • Educational structure
  • Can include technical detail
  • Build email relationship

Daisy

v1

What do you need?

I can pull up the fundraise pipeline, CRM accounts, hot board, meeting notes — anything in the OS.

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