Premera Engagement Hardening

Source: ops/plans/2026-02-16-holiday-focus-agenda.md Time budget: 2.5 hours Goal: Be operationally excellent before contract confirmation and ready to expand scope quickly.

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A. Draft a "Day 0-30 Premera execution plan"

Include:

• Week 1 outcomes (environment + data + first workflow baseline).
• Week 2 outcomes (pilot workflow with synthetic data).
• Week 3-4 outcomes (quality loop, decision-support outputs, internal demos).
• Success metrics (cycle time reduction, review quality consistency, stakeholder confidence).

B. Define engagement operating rhythm

• Weekly executive update template (wins, blockers, next steps).
• Risk register (data quality, access, model hallucinations, policy mismatch).
• Escalation path and response time expectations.

C. Build your FDE skill ramp list

Prioritize:

1. Clinical policy interpretation + criteria systems (InterQual/MCG context),
2. EHR/FHIR integration patterns,
3. Production AI reliability patterns for decision-support tooling,
4. Stakeholder management for payer clinical operations teams.