Included Health
Type: Virtual-first healthcare + navigation company (B2B2C) HQ: San Francisco, CA Formed: 2021 merger of Grand Rounds Health + Doctor On Demand Revenue: ~$294M Valuation: ~$2.8B Members: Millions, through 300+ employers/health plans/public-sector partners Clients: 1/3 of Fortune 100 including Walmart (~1M associates)
Prior Relationship
None. New org, never contacted.
C-Suite
| Name | Title |
|---|---|
| Owen Tripp | Co-Founder & CEO |
| Robin Glass | President |
| Ami Parekh, MD, JD | Chief Health Officer |
| Mark Flakne | CFO |
| Nupur Srivastava | COO |
| TBD | CTO (Wade Chambers left Oct 2024) |
What's Going On
- Virtual specialty care launch (2025): Cancer care, women's health, metabolic health — expanding beyond primary/behavioral
- Virtual-to-home model: Partnership with DispatchHealth for longitudinal care
- CTO vacancy: Potential technology leadership gap or restructure
- Navigation-first model = they sit between payers and providers as a care routing layer
Who to Email
Ami Parekh, MD, JD — Chief Health Officer. Owns strategy, operations, and quality for all clinical lines. If they're evaluating UR or clinical decision support tools, she's the buyer. MD + JD = cares about evidence-based criteria and regulatory compliance.
Note: Included Health is a different animal — not a traditional payer or provider. Their model is navigation/virtual care sold to employers and plans. DaisyAI relevance depends on whether their UM workflows are in-scope. Worth a conversation to explore fit.