Select Health (Intermountain)
Type: Nonprofit health plan, subsidiary of Intermountain Health HQ: Murray, UT Members: 1M+ (milestone reached June 2024) Employees: ~1,900 (Select Health); 60,000+ (Intermountain overall) Parent: Intermountain Health — 33 hospitals, 385+ clinics, 7 states Products: Commercial, Medicare Advantage, Medicaid, CHIP, FEHB, dental, vision
Prior Relationship
None. Clean slate.
C-Suite
Select Health:
| Name | Title |
|---|---|
| Rob Hitchcock | President & CEO (Utah CEO of the Year 2024) |
| Ryan Brady | CIO |
| Krista Schonrock, MD | AVP & Senior Medical Director |
Intermountain (parent):
| Name | Title |
|---|---|
| Rob Allen | President & CEO |
| Ryan Smith | VP & CIO |
| Seth Glickman, MD | CMO, Community-Based Care |
| Maria Hill | Executive Director, Enterprise Care Management |
What's Going On
- AI-forward parent system: Real-time AI clinical decision support platform integrated into workflows. Formal AI governance council.
- Massive EHR consolidation: 8 EHR systems → single Epic instance. Everything in flux.
- Conversational AI deployed: Hyro AI resolving 79% of incoming chats without human handoff
- Workday migration: Using AI within Workday for staffing optimization
- They are AI-methodical, not AI-skeptical — structured governance approach
Who to Email
Krista Schonrock, MD — AVP & Senior Medical Director. Most likely owner of UM/medical necessity review at the health plan level. Intermountain's AI posture means the health plan will be under pressure to modernize in parallel.